Category: InOrder Software Updates
Morse Data’s List of Integrated Shipping Solutions Includes Endicia’s Certified U.S. Postal Service Solutions
Morse Data Corporation is an integrated partner of Endicia. By integrating Endicia with InOrder, Morse Data clients now have access to Endicia’s certified U.S. Postal Service solutions. Whether you are a high-volume warehouse shipper, operating an e-commerce site from a garage, or simply trying to get invoices out before the day is over, Endicia can help save time, reduce costs, and increase productivity.
Endicia is the leading provider of e-commerce shipping technologies and services. Endicia delivers value by creating breakthrough shipping solutions that help global businesses, small and large, run their operations more smoothly and function more successfully. Endicia also offers seamless access to USPS® shipping services through integrations with more than 200 e-commerce partner applications. A trusted partner of the U.S. Postal Service® since 1987, Endicia has printed more than $10B in postage.
InOrder customers can use this link to sign up for a free trial.
Have You Tried the New Stock Reserve Feature?
Our new stock reserve feature avoids backorder of multiple retail orders resulting from stock rundown by high volume customers.
This feature reserves a specified quantity of stock for particular customer types, making it unavailable to other customer types. It may be used for dimensioned and non-dimensioned items, orders placed on the web, and through Customer Service.
For example, a single wholesale or consignment customer could easily deplete stock levels, meaning multiple retail orders go on backorder. This new functionality allows a specified quantity of stock to always be reserved for retail customers. Any line items ordered by retail customers are allocated, but orders for other customer types without this setting can only allocate from stock levels above the reserve thresholds. This also supports reserving stock from consignment transfers.
InOrder Royalty Module Enhanced for Entertainment Industries
The InOrder Royalty Module Supports royalty payments for music, book, and video industries, and works online with Digital Delivery. The enhanced module provides the following features:
- Supports royalty contracts that pay authors based on shares, as well as percentages, enabling far more organized and more accurate royalty earnings calculations.
- Tracks the role of various authors, illustrators, and other contributors that are linked to a royalty contract
- Supports paying royalties based on mechanical rate
- Full support to pay royalties based on dollars, percentages, or sliding scales
- Clause groups, and power selection filters, for extremely complex royalty clause calculations
- Includes a full royalty payables accounting system to track advanced, minimum thresholds, payment schedules, and other royalty earnings
Hope Publishing Company, a family-owned Christian music publisher, which provides music resources to the church, uses the InOrder Royalty Module. “We love the InOrder Royalty Module. It was a huge improvement over our last system. It is simple to use, handles all our requirements, and our writers are thrilled with the reporting side,” says Scott Shorney of Hope Publishing company. Visit http://www.hopepublishing.com for more information.
This capability, along with the InOrder Digital Delivery module, makes the InOrder ERP system an attractive solution for businesses that sell music, videos, or other digital online files.
Track More Email Campaigns and Show Customer Service Reps More Detail
Tracking Email has always been a part of the InOrder Email Marketing Enhancement. Now it’s also part of Digital Delivery and Email Communications. In addition to Email Blasts, users of these Enhancements can also track activity resulting from sending Emails to customers for various order and promotional messages.
The functionality uses keycodes, tracking pixels, and URL references to record when a message is sent, the type of message sent, when the message is opened (open rates), and the number of visits to the web site resulting from the message (click-through rate) to measure conversions. This data can also be used to monitor when Email is not being opened, or when it results in a new recipient from a forwarded message. This is helpful for keeping mailing lists current, which is important for maintaining sender reputation. Used with InOrder’s capacity to enable shoppers to choose which Email they receive, this function can help increase the effectiveness of selected messages.
When a message has been sent, it is logged on the customer’s timeline, providing customer service reps more opportunity to enhance the service experience when a customer calls.
For more information about how this feature can help you measure your Email ROI, contact us at 888-667-7332 or sales@morsedata.com.
New Report for Web Customer Feedback Program
If you are using the Web Customer Feedback Program Module, you’ll be interested in the new report to see your statistics for a date range. The links in blue in the report allow one or more levels of drill-down that can be used to view and analyze your customer feedback. 
InOrder’s Web Cart Delivers Fast and Accurate Search Results with Solr Search and Facet Filtering
We’ve done it again. Just when you think it doesn’t get much better – we make it better. Our Web Cart, that is. Now InOrder Web Cart users can give their customers top-of-the-line search capabilities with Solr Search and Facet Filtering.
Solr is a search platform from the Apache LuceneTM project. Its many advanced search capabilities include distinguishing between plural and singular search, recognizing common typos and finding results. And it can be used with Facet Filtering.
Facet Filtering is a powerful capability that helps customers fine tune their search results. It enables shoppers to make additional selections within search results based on their individual interests, eliminating the need to sift through many search results. Setup is minimal, and shoppers expect it.
These features provide shoppers with faster and more accurate search results, adding to our commitment to help our customers improve the shopping experience they deliver, while lowering costs and increasing sales.
New Custom Shopping Cart Upgrade Service
We are excited to be offering a custom shopping cart upgrade service to our clients who have InOrder eCommerce full .Net Module Software Support, along with a recent version of the InOrder real-time eCommerce Web shopping cart that has been customized.
This new service includes the following and is tailored to each client’s specific needs:
- Registration of custom web cart changes when submitted to Morse Data Corporation
- Periodic upgrades to the customized InOrder web cart with the latest InOrder updates provided by Morse Data web cart experts who know the InOrder software and ensure nothing has been missed
This benefit allows in-house staff, third party developers, or Morse Data developers to continue making changes to customized shopping cart content with personalized look and feel. At the same time, web customers receive new InOrder eCommerce capabilities as they become available with the InOrder platform upgrades.
Pricing is based a website’s level of customization and options selected. Clients who are interested are encouraged to contact Morse Data Corporation’s Technical Office for details at 1-800-860-9515 and request a free cart analysis to determine pricing. If sign up occurs before October 31, 2013, the one-time startup fee will be reduced by 50%.
InOrder’s RF Communication System Supports any Internet-Capable Device
The InOrder RF communication system efficiently handles inventory through real-time inventory tasks, improving productivity and control for major warehouse functions. And we’ve just made it more impressive.
If you are at a client’s office and he or she needs to know how much stock you have on hand of a particular item, how long will it take you to 1) call your office, 2) wait to be connected to the person who can look up the information (assuming that person is available when you call), and 3) wait for the information? Wouldn’t it be much more professional (and impressive) if you could simply check quantity and reserve inventory from your phone or tablet?
You can with InOrder’s RF Module. The InOrder RF communication system provides productivity and control for major warehouse functions using any internet-capable device, including your mobile phone or tablet.
InOrder recognizes barcode scanning or keypad entry, using a touch screen, shortcut keys, and any combination of these methods to communicate with your RF devices.
The advantage of using InOrder RF gives you more choices in hardware, flexibility, and freedom to keep up with the latest technology. You can leave the boundaries of the warehouse without compromising the efficiency of the traditional RF process.
Give Shoppers What they Expect with Customer Feedback
When you shop, do you want to know what you’re buying before you buy it? Do you want to know if you’ll like a product, how it works, and what others think about it? What about the company selling it? Empowering your customers to share their opinions on your website helps them to feel more confident about buying, and it gives you valuable insight on your customers and your products.
You can interact with your customers with ratings, reviews, and other types of Q & A that you define. InOrder’s web cart adds a social aspect to your website that can keep your customers involved in the shopping experience.
The InOrder Web Customer Feedback Module works with the InOrder Email Communications Enhancement to follow-up on orders and thank your customers for their purchases. Invite customers to participate by rating and reviewing their purchases. You can also ask for separate feedback for specific SKUs, packaging, drop-ship products, etc.
Customer feedback also adds content to websites. When shoppers search for reviews and find your site in their search results, your website has a better chance of being seen. Shouldn’t your website be the one they go to for trusted information – and final purchase – when making informed decisions?
For more information about InOrder’s Web Customer Feedback Module, contact Morse Data Corporation.
InOrder Users Can Simplify Tax Calculations with AvaTax
We are proud to announce that we are a certified Avalara partner! Avalara is the market-leading provider of sales tax and compliance automation services in the cloud.
We know it can be challenging to manage your taxes and, with a web store, it can be downright complicated. AvaTax by Avalara calculates accurate sales taxes based on current tax rules, helps manage exemption certificates, and helps file and remit sales tax returns more quickly.
And now InOrder integrates seamlessly and transparently with AvaTax. This integration simplifies the tax calculation process for InOrder users, easily calculating the final sales tax amount on every invoice.
All this is possible even across multiple jurisdictions, and as sales tax rules change.
To find out more about integrating InOrder with the AvaTax solution, give us a call.