Real-time shopping cart software pulls from the same database your CSR use
Finally, your online store can pull its information from the same database your customer service reps use. InOrder’s eCommerce module provides online customers with real-time inventory availability, accurate pricing and promotions, item backorder status, and complete order history with order tracking. You can even include shipping information (dates, methods, ship-to address) at checkout.
InOrder’s eCommerce uses a responsive design for mobile web using Google’s recommended responsive design pattern. A single cart functions for both PC and mobile, with a similar look and feel, regardless of device size. InOrder’s mobile cart rated 100/100 for user experience according to Google’s ratings, and 91/100 for speed.
To learn more, request your complimentary demo – just fill out the form to the right.
A few of the benefits of using InOrder’s eCommerce software:
- Real-time tracking – Give customers up-to-the-minute information regarding product availability.
- Full integration – Works seamlessly with other InOrder modules, including Inventory Management and Warehouse Management.
- Customizable – Use out-of-the-box or tailor it to your own business rules and branding.
- Responsive design – A single cart adjusts to the sizes of all devices customers are using, naturally providing optimal presentation.
This flexible yet robust module gives you multiple images per item, short and long item descriptions, category and hierarchy controls, up-sell, cross-sell, B2C or B2B presentations based on login criteria and a completely customizable look and feel.
Link your website directly to your InOrder database. Allow customers to view a subset of the same information your order processing and customer service personnel use through a customizable presentation layer. Show inventory availability in real time. Customer addresses, open prior orders, credit card information, applicable price lists, and appropriate discount rates are all retrieved from the InOrder database when existing customers log in.