Category: ERP Business Software
Resolutions aren’t just promises you make to yourself. With InOrder, resolutions handle complex relationships using a set of parameters. They represent exceptions to your standard rules and override other related settings. You can set up rules to derive a value based on any criteria supported by programming.
For example, sometimes, certain types of inventory items cannot be shipped to certain countries. You simply define a Resolution Code and Description…
… then add supporting fields to select the criteria to use – in this case, specifying the inventory items that cannot be shipped to the specific countries. A column is created for each of your criteria fields and the output value. By configuring various permutations of your criteria fields, you may specify unique output values that will be resolved when those criteria are met. You may also specify a default or “catch-all” case for criteria by choosing *ALL* for any cases that do not meet a specific case.
When a Resolution is evaluated, the entries are checked for a match from the top down. The first match found sends an output value to the window being used. This allows you to set up any derivation hierarchy that you require, providing the columns that you wish to evaluate are available in your resolution definition.
When an order is placed for these products to these countries, it is automatically canceled with a notification message.
Contact us for more information about using Resolutions with InOrder.
With the explosion of the use of mobile devices, it is only logical that eCommerce businesses use it to their advantage and lead traffic to their eCommerce websites. Here are ways embracing mobile technology can help you stay competitive.
Maps
People often use their mobile phones to look for stores in the area, or to get directions from their location. This is a great opportunity to lead them to your website with a link from your listing.
Apps
Use a mobile app to notify subscribers of your specials, offer coupons, and even offer details about products they viewed. Apps can be more unique than text messages in what they provide. You can use apps to work with other marketing campaigns, personalized offers, and social media efforts. Coupons and special offers that are available only through your app can help you track the usefulness of these efforts.
Text
Text messages don’t require a special app to use and are simple to send. Here are several good ways to use text messaging to attract customers to your web store.
- Use text messages to confirm orders, relay order shipping and delivery status.
- Send links to customers requesting reviews of products they recently purchased.
- Coupons and Flash Sales – Text messaging is an interesting way to offer special coupons or flash sales just for customers and text subscribers, as well as offers that are not available on your website. Exclusive messages can keep customers interested in your messages and make them feel special.
- Keep your messages brief and on topic. Be clear about who you are, the benefits of acting, and by when.
How often it’s appropriate to make contact is determined by your business. When you use text messaging, be careful not to overwhelm your subscribers with too many messages.
And always provide a link to your web store.
We are proud to announce that we have been named a Multichannel Merchant Top Commerce Platform for 2017, part of a list of leading commerce platform providers selected by the editors of Multichannel Merchant. With this listing, users can see InOrder’s featured capabilities, ideal client types, equipment and systems, contact information, and more.
To see what makes InOrder so special, call us at 888- 667-7332 for a free demo.
InOrder now includes two new payment interfaces that support tokenization. With this update, clients using InOrder can process tokenized payments through Authorize.Net CIM and TransFirst TransExpress, in addition to its other payment processing interfaces.
The new Authorize.Net Tokenization gateway interface uses Authorize.Net’s Customer Information Manager (CIM) interface. CIM requires payments to be tokenized and does not support card present processing. There is no need for existing Authorize.Net Advanced Integration Method (AIM) users to switch to the new CIM interface unless they would like to tokenize. Further, Authorize.Net merchant accounts can use AIM or CIM (existing AIM users do not need to create a new merchant account with Authorize.Net to use CIM).
With the new TransFirst – TransExpress (TXP) interface, tokenization is optional and controlled by a checkbox when setting up the merchant information in the InOrder application.
In addition to these new payment interfaces, InOrder also supports three check processing gateways and several other credit card processors, including:
Credit Cards Processing Interfaces:
- Authorize.Net AIM
- Authorize.Net CIM (Tokenization)
- Bibit / RBS Worldpay
- Bluepay
- CyberSource
- First Data
- Litle PaymentTech
- TransFirst – ePay (Legacy)
- TransFirst – TransExpress
Check Processing Interfaces:
- Authorize.Net – ACH
- Authorize.Net – ACHT
- CyberSource – ACT
- My eCheck (Check 21)
- TransFirst – TransExpress – ACH
Other Interfaces:
Contact us for more information about processing payments with InOrder.
Shoppers want to know what they’re buying before they buy it. They want to know if they’ll like a product, how it works, and what others think about it. They also want to know about you.
Embrace your Comparison Shoppers
Did you know that InOrder ERP offers single function user licenses for Customer Service, Point of Sale, RF Managers, RF Users, Warehouse Quality Control, and Job Data Capture? When you have the license for the underlying module or enhancement, these types of licenses can save you money over full user licenses. For example, if you have the Inbound Contact Management Module, then you can purchase single-function licenses for Customer Service users with only the Customer Service window on that user’s menu. When this user logs in, that type of license will be allocated instead of a Full InOrder User license, which has access to all purchased modules and enhancements. Because these licenses are less expensive than Full User licenses, this is useful for dedicated users in the call center, the retail store, the warehouse, or on the manufacturing floor.
Quality Control users can have either Receipt QC or Pack Verification on their InOrder menu.
Like the InOrder Customer Service license, the Job Data Capture license has a lower price point, enabling you to cost-effectively deploy data capture stations throughout your manufacturing floor and warehouse. For this license type, the user’s menu can have access to one or more of the following windows: Materials Used, Time Capture, Timesheets, and Services Rendered. This is well-suited for data capture, since the InOrder Job Cost Module is great for:
- MRP Tracking in your manufacturing plant or bindery
- Multi-department tracking of new products from concept or manuscript, up through release or publication
- Fulfillment client billing of warehouse services
- Data capture for feed to an external payroll system
All of these licenses support Crystal Reports or portal URLs, such as SQL Server Reporting Services reports on their menus. These are never counted towards user licensing. In fact, if these are the only things on a user’s menu, then that user does not count at all towards the licensed user count.
Contact Morse Data Sales if you are interested in adding any of these licenses for your InOrder Job Cost Module.
Be alert if you get an Email that appears to come from a high-ranking executive and contains a requests a transfer of funds.
This FTC article discusses how scammers are making big money posing as high-ranking executives requesting transfers of funds. These scams may even include Email hacking and phone calls from “The Boss.” The article also provides advice for protecting your company from this scam, including updating your procedures, and educating yourself and your employees.
Knowing when to verify requests for information is important – basically, whenever money or personal information is involved. Employee training is key. Educate your employees about this scam. Provide examples and advice on how to spot a fraudulent message. Also, educate your employees about other scams and methods used to trick them into sending money or personal information. Their tactics don’t stop at Email.
Dara Security offers these additional suggestions:
“For the most protection, if an email looks weird in anyway, follow up with the sender on the phone if you know them. This is the easiest and most cost effective way.
However, accidents happen and there is technology that can help.
A Mobile Device Management solution is very helpful in alerting an administrator of a compromised device and limiting the malware activity. Based on the type of mobile device in use and the mail system used, there are commercial products and in some case free products that may be part of your service if using a cloud-based email service like Google Mail. Google Mail has MDM capability that can limit an intrusion, issue an alert, and allow one to shutdown access. It can even allow for the disablement of the device if it is lost.”
It can be complicated for any business to keep up with all the cyber attacks and payment fraud going on around us, but you must be vigilant. Keep up with your PCI DSS requirements, have a security process and an incident response plan, and train your employees on them. A good ERP system can help with features such as fraud scoring, and it will support your PCI DSS efforts to keep your sensitive data safe.
The InOrder RF communication system efficiently handles inventory through real-time inventory tasks, improving productivity and control for major warehouse functions.
One InOrder site reported that, after rolling out InOrder RF in their warehouse, the inventory receipt processing went from an average of 20 line items per hour to 55 line items per hour, per person, and is now 90% paperless. Some helpful tips include receiving products for many of their vendors that do not provide bar codes by printing a bar coded copy of the vendor PO to use during receiving, using dry-erase boards on their put-away carts, and reviewing a receipt variance report to expose and correct any discrepancies.
InOrder’s RF Communication System supports any internet-capable device. One option includes the Janam XT1 mini tablet, which uses the Android operating system. Another option uses the following configuration: IPod Touch, 5-16 gb ($159, Ebay) with Honeywell Captuvo SL22 Enterprise Sled ($304, Ebay), and Dryrain Technologies’ Enterprise Browser for Captuvo® app ($99).
For more information about InOrder RF, please contact sales@morsedata.com.
Placing labels with barcodes on your products helps quickly identify them and can help prevent mistakes during picking, Point of Sale (POS), and physical inventory.
While inventory labels are usually produced when inventory is received into a warehouse, putaway, or transferred to a POS location, they can also be produced any time after a SKU is defined.
Four different types of inventory labels can be produced using the InOrder Inventory Labels Enhancement:
Label sizes are 2”x1” or 3”x1” and are printed with either of two fonts: the 3 of 9 barcode font (available with InOrder), or the Code 128 font from barcodewiz.com. The ISBN label uses only the Code 128 font from barcodewiz.com.
Fast and Efficient
Labels can be printed by SKU, by receipt, or by purchase order before receiving the items. Simply identify the label, the item, pricing information when applicable to the label, and the number of labels to print. The label can be identified, previewed, and printed from the same InOrder window.
For more information about the InOrder Inventory Labels Enhancement, contact sales@morsedata.com.
Many of InOrder’s functions can be scheduled to run automatically. This is usually done using SQL Server Agent, and can also be accomplished with third party job scheduling tools.
The InOrder Batch Builder Enhancement allows you to schedule several of InOrder’s more complex functions by creating a “Saved Session” consisting of selections and other settings, which can be recalled whenever you want to perform that task in exactly that same manner.
Following is a description of each function that can be run with the InOrder Batch Builder Enhancement:
Warehouse Forms Session – For preparing and/or printing picking or putaway batches.
List Creation Session – For generating periodic catalog mailing lists, outbound sales call lists, or Email marketing.
Reorder List Session – For generating reorder lists to place POs with vendors.
Invoice Session – For reproducing printed, EDI, or Email invoices to customers.
Saved sessions for these functions may also be recalled interactively and then processed, or used as a starting point for interactive processing.
For more information about the InOrder Batch Builder Enhancement, contact Morse Data Corporation.
