Does Your ERP System Validate Address Data?
When you ship orders and don’t validate the shipping addresses, you risk delivery delays if an address is incorrect, the added cost of additional shipping expenses and operating costs to get it right, not to mention unhappy customers. If the product is perishable, you might even have to add the cost of replacement.
For example – A business shipped perishable goods to a customer who provided an inaccurate shipping address. This, of course, delayed delivery of the order. Since the order was perishable, it did not arrive in good condition. The error was not the fault of the business; however, the business was faced with a very unhappy customer, resulting in the loss of future sales to that customer. This all could have been avoided if the address was validated during order entry.
Costs associated with these situations can be reduced or avoided with address validation. While this might not be something you have given much thought to, it is very necessary….not to mention the money and customers it can save you in the long run.
InOrder ERP integrates with the Pro On-Demand Address Verification services from Experian. This service uses a contemporary address validation technique, providing 24-hour address validation service in real-time via the Internet. If an address is entered with missing information, the Experian address validation even displays possible matches for the user to select.
InOrder currently supports the Experian address validation for USA, Canada, and USA with residential/commercial flag. If you would like additional information about using the Experian address validation with InOrder ERP, please contact sales@morsedata.com.
No Comments