InOrder Subscriptions Module

• June 28th, 2016
• By Cheryl Reinertsen

The InOrder Subscriptions module allows the same customer – in fact the same order – to have both subscriptions and regularly stocked items. This module also does full unearned-to-earned income accounting and has extensive renewal marketing capabilities, including various renewal testing scenarios. Membership accounting with special Membership Price Lists and earned / unearned membership dues is also supported.

• The InOrder Subscriptions module allows you to sell subscriptions and memberships.
• Sell issue-based subscriptions where customers are purchasing a number of regularly published issues.

• Supports the sale of term-based subscriptions or memberships where the subscriber will receive any issues published until their expiration date.
• Deferred income tracking based on issues shipped or based on time until expiration.
• Subscribers can request custom renewals using a credit card on file.
• Subscriptions may be entered during regular order entry.
• Send welcome issues and farewell issues, as well as unscheduled gift issues.
• Gift issues do not accrue earned income.
• Support for expiring a subscription and backstarting selected missed issues upon renewal.
• Support for customer-specified backstart points when adding new subscriptions.
• Supports renewal series, which is a sequence of letters and/or emails in an effort to solicit subscription renewals before and after subscriptions expire.

• Support for renewal series A-B testing and analysis.
• Customer Service functions are provided for adjusting number of issues or subscriptions term or for price adjustment. In all cases, the earned and unearned income is adjusted as appropriate.
• Supports grace issues with the ability to reclaim grace issue income if a renewal occurs.
• Includes a print requisition function for forecasting number of issues required over the next several issues to be sent.
• Includes the ability to group term subscriptions for combined issue mailing and for combined renewal effort and entry.
• Subscription issues may link to physical products or to generic issue items.
• Includes the ability to put subscriptions on hold after so many issues of non payment, with the ability to back start issues when payment is received.
• The InOrder Subscriptions Module is included with the InOrder Continuity Module, and it may be purchased separately.
• The InOrder Subscriptions Module integrates with InOrder Customer Service to view a customer’s active subscription and member statuses at any time. It also integrates with the InOrder real-time shopping cart, so customers may manage their own subscriptions.

For more information about the InOrder Subscriptions Module, contact Morse Data Corporation.