Category: InOrder Software Updates

Get Your Wholesale Shopping InOrder

InOrder provides support for wholesale ordering, including wholesale orders that require items to be ordered in multiples of the item quantity per carton.

Whenever a line item is added to an order, it is checked to determine if wholesale ordering is in effect. If it is, then the quantity ordered must be a multiple of item carton quantity. The item quantity is rounded up to the carton quantity, and a line item message indicates that the line item was rounded up. A popup alert may also be displayed.InOrder ERP Wholesale Roundup

Enforcement of wholesale order requirements may be changed at the line item level. When this setting is changed on the order and one or more line items already exist, line items that are already on the order are not affected. Therefore, this setting can be temporarily bypassed by turning it off, adding the line item, and turning it on again. This allows special overrides, when necessary, at the line item level.

This feature is also supported for Electronic Order Filling and EDI orders. On the web site, the Item Details page is also designed to show a message if there are wholesale ordering requirements for the item. You can customize this message with a simple configuration setting.

InOrder ERP eCommerce Wholesale

For more information about wholesale shopping with InOrder, please contact sales@morsedata.com and ask for your free demo.

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Morse Data Corporation Named a Multichannel Merchant Top Commerce Platform for 2017

2017 Top Commerce SealWe are proud to announce that we have been named a Multichannel Merchant Top Commerce Platform for 2017, part of a list of leading commerce platform providers selected by the editors of Multichannel Merchant. With this listing, users can see InOrder’s featured capabilities, ideal client types, equipment and systems, contact information, and more.

To see what makes InOrder so special, call us at 888- 667-7332 for a free demo.

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Morse Data Corporation Announces Additional Support for Credit Card Processing

InOrder now includes two new payment interfaces that support tokenization. With this update, clients using InOrder can process tokenized payments through Authorize.Net CIM and TransFirst TransExpress, in addition to its other payment processing interfaces.

The new Authorize.Net Tokenization gateway interface uses Authorize.Net’s Customer Information Manager (CIM) interface. CIM requires payments to be tokenized and does not support card present processing. There is no need for existing Authorize.Net Advanced Integration Method (AIM) users to switch to the new CIM interface unless they would like to tokenize. Further, Authorize.Net merchant accounts can use AIM or CIM (existing AIM users do not need to create a new merchant account with Authorize.Net to use CIM).

With the new TransFirst – TransExpress (TXP) interface, tokenization is optional and controlled by a checkbox when setting up the merchant information in the InOrder application.

In addition to these new payment interfaces, InOrder also supports three check processing gateways and several other credit card processors, including:

Credit Cards Processing Interfaces:

  • Authorize.Net AIM
  • Authorize.Net CIM (Tokenization)
  • Bibit / RBS Worldpay
  • Bluepay
  • CyberSource
  • First Data
  • Litle PaymentTech
  • TransFirst – ePay (Legacy)
  • TransFirst – TransExpress

Check Processing Interfaces:

  • Authorize.Net – ACH
  • Authorize.Net – ACHT
  • CyberSource – ACT
  • My eCheck (Check 21)
  • TransFirst – TransExpress – ACH

Other Interfaces:

  • PayPal

Contact us for more information about processing payments with InOrder.

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Sales and Search Results – Opportunities for eCommerce with Responsive Mobile Design

A website with responsive design adjusts to the sizes of all devices shoppers are using, naturally providing optimal presentation. For a web store, the result is a single cart that functions for both PC and mobile, with a similar look and feel, regardless of device size, no longer requiring multiple web sites. This means a better shopping experience for your users, which can translate to more sales and higher search rankings.

The alternatives to responsive design are dynamic serving or maintaining a separate website for mobile shoppers. Dynamic serving uses different HTML for different types of devices, so when users search for information, results for the same site are shared between different versions of HTML. Hopefully, a mobile site using dynamic serving is set up properly; otherwise, Google might not even find the mobile content. Maintaining a separate web store for mobile shoppers is (at least) twice the work as having a single online web store. Each supported device requires a separate web site. Otherwise, it might not display properly to mobile users, increasing the number of people who leave the website after visiting only one page (raising bounce rates), and risking loss of would-be customers to frustration. If your site is awkward for mobile users, you could be decreasing your own search results and sales.

Morse Data InOrder ERP Mobile WebResponsive design eliminates these concerns. It is more cost-effective and easier to manage than maintaining two separate websites, it uses the same HTML for all devices, and it provides a better experience for users who switch between devices and for those who share links to websites. It is also Google’s recommended design for all devices

Google can more efficiently index your website if it uses responsive design, and it isn’t necessary to redirect a URL, which doesn’t increase the time it takes to load your website. In addition, responsive design provides a better experience for all users. Font sizes have a consistent appearance, so users don’t have to work hard to see the content (no double-tapping or pinch-to-zoom necessary), and links are large enough for fingers to use accurately.

There is a lot of research to support the decision for responsive design. According to a survey by Signal, 85% of respondents plan to shop using PCs or laptops, 67% plan to browse more from phones or tablets, and 60% plan to buy more from phones or tablets than they did last year. And according to this article, 75% of adult internet users have two or more devices for online use, and 67% switch between devices them, so responsive design is a sound business decision.

For details about InOrder’s responsive mobile design, or for a demo of InOrder eCommerce, contact Morse Data Corporation.

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Morse Data’s Mobile Web Uses Google’s Recommended Responsive Design

InOrder’s eCommerce module has been enhanced with a responsive design for mobile web using Google’s recommended responsive design pattern. This means that InOrder’s eCommerce web site adjusts to the sizes of all devices customers are using, naturally providing optimal presentation. A single cart functions for both PC and mobile, with a similar look and feel, regardless of device size, no longer requiring multiple web sites. This also means that your InOrder web site won’t be severely penalized in search results for not meeting Google’s responsive design recommendations.

Morse Data InOrder ERP Mobile WebInOrder’s mobile cart rated 100/100 for user experience according to Google’s ratings, and 91/100 for speed, which compared competitively better than Amazon (70/100), and another website using Magento’s web cart (52/100).

Customers with the InOrder eCommerce Module, the InOrder Mobile Cart add-on license, and Web Cart Upgrade Service will automatically receive this new version in time for the holiday shopping season. Other new features include image zoom, and easy linking to favorite social media sites (Facebook, Twitter, LinkedIn, GooglePlus, YouTube, Pinterest, Instagram, Yelp, RSS feed, and your own blog) so your customers can spread the word about your new site.

Contact Morse Data today for a demo of all the newest features.

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Increase Sales and Build Customer Loyalty with Shipping Subscriptions

Customers all want free shipping. One successful approach is to sell a membership that includes free shipping for one year. Instead of saving up for larger orders to make shipping worthwhile, customers can order what they want when they want it, without thinking about shipping charges. This can be paired with the InOrder Loyalty module, so active members can also earn points, or extra points, they wouldn’t otherwise earn with each order.

InOrder offers a Subscriptions module with a membership option. Businesses typically sell these memberships for a set fee. Shipping can be free or computed at a discount to active members. InOrder will also Email renewal notices or other ads to the members offering special discounts for some or all products. Timing these discounts to go out at different intervals based on RFM is a great way to promote customer loyalty.

The folks at Stewart-MacDonald did just this, with great success. They launched a program called StewMAX Membership.” For an annual fee, StewMAX Membership provides free standard shipping for one year on all orders to the U.S.. Stewart-MacDonald also extends their free shipping to returns, making purchases risk-free with their 100% Satisfaction Guarantee.

The findings from these programs have been surprisingly successful.  Customers on blogs have mentioned that previously they would build a wish list, but under the new program they find themselves ordering any time they need something. This can lead to an increase on small same day orders to the same address, but InOrder allows you to combine shipments for members that are printed on the same day, allowing you to take advantage of the best shipping rate at the time of shipping. 

Merchants using this approach have noted success in converting more one-time customers into regular long term customers. With free shipping memberships, customers are much more likely to place frequent orders, ultimately buying more than they would have otherwise, spending more, but also receiving more customer satisfaction.

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InOrder Enterprise Management Software Version 9.9 is a PA-DSS Validated Payment Application

We are proud to announce that InOrder version 9.9 has been successfully validated according to Payment Card Industry Data Security Standards (PCI-DSS) Payment Application Data Security Standard (PA-DSS) v2.0, and may be used by merchants who are PCI-DSS compliant.

The PCI Security Standards require merchants and service providers that store, process or transmit customer payment card data to adhere to information security controls and processes that ensure data protection.

InOrder has been successfully revalidated annually since it was originally certified in 2012. To achieve PA-DSS validation, a report documenting software changes since the previous validation was provided to Trustwave, a PA-DSS Qualified Security Assessor (QSA) who audited compliance of the software, and submitted the report with the InOrder PA-DSS Implementation Guide to the PCI Security Standards Council. These reports are also available for our clients and their PCI-QSAs.

Trustwave is a security company that provides services and solutions that include security for compliance and risk, SpiderLabs, and managed security, as well as network, database, and application security services and products. For more information about Trustwave, please visit their website.

For more information about PCI-DSS and PA-DSS, please visit the PCI Security Standards Council website.

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New InOrder RF Features – Bypass and Skip Item

Several RF processes provide lists from which items are picked or putaway one at a time. After the RF task is complete, the RF user is redirected to the list for the next item. This guides the RF user through the process with the intended path options selected by default.

The RF Bypass features allow your RF personnel to switch between two basic modes of operation, each equally useful depending on the RF task. Here is an example of how this would make your warehouse personnel more efficient:

For Inventory “Manual Putaway:” We have a large amount of inventory (in “general bin XYX”) and need to put it all away to respective bins for each SKU. When loading some of this inventory onto a cart or skid, there are two modes of operation:

  • Mode A=”USER TELLS COMPUTER NEXT ITEM” – The RF device shows a list of the items to putaway. The RF user picks each item to load onto the transport device one after another until all items are loaded.
  • Mode B=”COMPUTER TELLS USER NEXT ITEM” – The RF device tells the RF user the next item on the list to put away. The RF user finds the item to load onto the transport device one after another until all items are loaded.

Using security privileges, you can allow your RF users to switch between both methods. To switch from Mode A to B, the “Bypass” button is used. To switch from Mode B to A, the “Go Back” button is used. The Mode used might be based on personal preference, or it might be based on how the inventory to be arranged or handled.

When using Mode B =”Computer tells user next item,” an item may also be skipped, which moves the item to the end of the list. If the skipped item is found while the batch is still open, the item can be un-skipped, and putaway or received.

This feature may be used for all of these RF operations:

  • Guided Putaway
  • Manual Putaway
  • Guided Picking
  • Receiving
  • Physical Counts

Each of these RF operations has a separate security privilege to determine which mode a user/group will automatically be in, as well as a host of privileges to control which buttons or options they get in each operation.

 

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InOrder WMS Guides Warehouse Personnel with Receiving

The InOrder RF Receiving functionality is useful when you’re expecting a purchase order to be filled, or when a surprise delivery is made to your dock. After purchase orders are created and printed, they are immediately available for RF receiving. When material is delivered, any RF user (with the appropriate user permissions) may enter or lookup the purchase order with the RF device and begin the receiving process. Multiple RF users may receive items for the same purchase order, which is useful for large purchase orders. RF users may leave their transaction while other RF users continue to receive items on the purchase order, or the user who started the transaction may pause it.InOrder WMS RF MenuThe RF user is guided through the receiving process to first select or lookup a purchase order. The RF User then selects a receiving bin location. Buttons for common receiving bins and hold codes may be configured to represent your specific bins and codes.

InOrder WMS RF Receive ToIf there are existing, open receipt transactions for the same purchase order (these may be receipt transactions that were paused by the current user or a receipt transaction started by another RF user for a team receiving scenario), the InOrder RF user chooses whether to receive on an existing receipt transaction or start a new receipt transaction.

The receiving section lists open purchase order line items. This section is useful for receiving small purchase orders (few line items). The open PO line items are presented and may be received one at a time via a button click and confirmation.

InOrder WMS RF Receiving QtyIf an item is damaged, a button directs the RF user to a new page to receive the PO line item as damaged.

Options are also provided to manually receive the purchase order. This option is useful when receiving very large purchase orders with many line items. The item to receive is scanned and the quantity is entered.

A “Receive All” option automatically receives all open line items / quantities for the purchase order. The “View Received Items” button displays a list of line items received for the current purchase order.InOrder WMS RF Received ItemsCheck out these other great InOrder WMS RF features:

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New InOrder ERP Reports to Encourage Customers to Place Orders

Loyalty Programs give customers incentives to buy. They provide benefits for both your business and your customers by generating income and expressing appreciation to your customers. Companies from grocery stores to your local day spa use loyalty award programs to help keep customers coming back, increase sales, and improve customer engagement.

Two new reports, Loyalty Point Expiration Card and Loyalty Account Statements, have been added to the InOrder ERP Loyalty Program Enhancement.

The Loyalty Point Expiration Card is used to generate postcards to send to customers when their loyalty points are nearing expiration.

InOrder ERP Loyalty Point ExpirationLoyalty Account Statements are generated with the customer’s loyalty point activity and balance.InOrder ERP Loyalty Point Statement

Contact us for more information about the InOrder Loyalty Program Enhancement.

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