Have You Tried the New Stock Reserve Feature?
Our new stock reserve feature avoids backorder of multiple retail orders resulting from stock rundown by high volume customers.
This feature reserves a specified quantity of stock for particular customer types, making it unavailable to other customer types. It may be used for dimensioned and non-dimensioned items, orders placed on the web, and through Customer Service.
For example, a single wholesale or consignment customer could easily deplete stock levels, meaning multiple retail orders go on backorder. This new functionality allows a specified quantity of stock to always be reserved for retail customers. Any line items ordered by retail customers are allocated, but orders for other customer types without this setting can only allocate from stock levels above the reserve thresholds. This also supports reserving stock from consignment transfers.
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